FAQ

Does the hotel provide WiFi?

Premium WiFi is included in the Bentley Hotel Residence Fee

Do you have a Fitness Center?

Unlimited use of the Bentley Hotel Fitness Center s included in The Bentley Hotel Residence Fee

Available for all guests 6:00 AM – 11:00 PM, Our Fitness Center is equipped with free weights stations, cardio stations, and multipurpose station for weight lifting.

Do you have a business center?

Our Business Center is located on the 2nd Floor.

Ground Transportation Anywhere in NYC

For Ground Transportation assistance please contact our Guest Services team CustomerService@BentleyHotelNYC.com

Popular Ride Hailing & Ride Sharing Apps

UBER iOS

UBER Android

NYC TAXI iOS

NYC TAXI Android

LYFT

Do you have on-site parking?

Parking Near The Bentley Hotel

500 East 61st Street

Do you offer an in-room safe for guests?

All of our guest rooms are equipped with in-room safes for your convenience.

Do you have a Restaurant on Site? Room Service? Bar?

We do not have an on-site restaurant, but we do have room service available for breakfast, lunch and dinner and a bar.

Can I store my luggage with the hotel upon check out? Is there a fee?

Registered hotel guests can store luggage with us without a fee. No overnight luggage storage is permitted, due to space limitations.

Billing Questions? Reservation Questions?

Please Email CustomerService@BentleyHotelNYC.com or Call +1(855) 779-0220 for all Reservation & Billing Questions, Requests, Needs.

What is Hotel Pet Policy?

The Bentley Hotel Accepts Pets! Add Your Pet to Your Reservation with Ease when you BOOK ONLINE.

For More Information about Bringing Your Pet and/or Pet Policies Email CustomerService@BentleyhotelNYC.com or Call +1(855) 779-0220

Can a guest have packages sent to the hotel?

Package Acceptance & Holding is included in The Bentley Hotel RESIDENCE FEE
We will be glad to accept and store any packages arriving to the hotel for you. Please make sure that the name on the packages matches the name on your reservation. Please contact our Guest Services team for more information CustomerService@BentleyHotelNYC.com

What is the minimum age to stay in your hotel?

At least one occupant of the room needs be 21 years or older with a valid ID and credit card.